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Troubleshooting

Common booking and access issues.

Client Can’t Book

  • Check membership and location access.
  • Verify booking window and free booking limits.
  • Confirm provider offers the service at the chosen time/location.

No Times Showing

  • Provider availability not set or fully booked.
  • Service duration + buffers exceed remaining slots.

Invite Not Received

  • Confirm email/phone; resend invite; check spam.