Skip to main content

12 posts tagged with "Billing & Claims"

Payments, invoicing, and insurance claims

View All Tags

What's New — Week of April 6

✨ New

Bank transfers (ACH), alongside cards — clients can pay by bank account, with clear "bank transfers take 3–5 days" messaging while a payment is processing, on both the staff side and the client portal.

Monthly invoice billing — memberships can bill on a monthly invoice anchored to the 1st, with proration calculated in your clinic's timezone so mid-month joins are charged fairly.

What's New — Week of January 12

✨ New

See treatment plans come to life — clients can now open a protocol detail page with a calendar view, showing their assigned activities and progress at a glance.

Protocol cards you can click into — tap any protocol card to open a detail drawer with weekly progress, upcoming events, and notes.

Credits, trials, and packages, right where you need them — balances now show up on booking and account pages, so clients always know what they have left.

⚡ Improved

Faster appointment booking — available slots load quicker thanks to smarter caching behind the scenes.

Fewer interruptions from page errors — if a new update is released while you're using Ready Practice, the page now refreshes itself automatically instead of showing an error.

Clearer error pages — if something does go wrong, you'll see a friendlier, more helpful screen.

Smarter waitlist booking — the waitlist popup now supports booking one person at a time, only shows slots at the client's waitlisted location, and displays a slot count once options load.

Recurring protocol schedules display correctly — yearly, monthly, and weekly intervals now show accurately wherever they appear.